Terms & Conditions

Effective Date: 2026-08-13

Quick Summary of Key Rules

  • Strictly 18+: You must be at least 18 years old to register and play.
  • One Account Only: Only one account per person, household, or device is permitted.
  • Payment Match: Your account name must exactly match the name on your payment method.
  • Wagering Rules: Bonuses are subject to wagering requirements before they can be withdrawn.
  • Fair Play: Any form of abuse or fraud will result in the withholding of funds and account closure.

1. Acceptance of Terms

By accessing, registering an account, or using any services provided by hann, you agree to be bound by these Terms & Conditions. This constitutes a legal agreement between you (the User) and the platform.

We reserve the right to update these terms at any time. Your continued use of the site after any changes are posted constitutes your acceptance of the revised terms. We encourage users to check this page regularly.

2. Eligibility

To use our services, you must meet the following criteria:

  • You must be at least 18 years of age, or the minimum legal gambling age in your current jurisdiction.
  • You must have the legal capacity to enter into a binding contract.
  • You must be residing in a region where our services are legally permitted. Access from restricted regions is prohibited.

3. Account Registration & Security

When creating an account, you agree to provide accurate, current, and complete information. The provision of false details may lead to account suspension.

Verification (KYC): To prevent fraud and ensure security, we require identity verification before processing withdrawals. This may involve submitting official documentation to our team.

Account Ownership: Strictly one account per person, household, or device. Duplicate accounts will be closed, and associated funds may be voided.

Security: You are solely responsible for maintaining the confidentiality of your password and account details. If you suspect your account has been compromised, contact our support team immediately through the channels provided on this site.

4. Deposits and Withdrawals

We offer a variety of payment categories for your convenience. All transactions are processed in PHP (₱).

Limits & Processing: Deposit and withdrawal limits, as well as processing times, vary by method and are displayed within your account dashboard. These are subject to change without prior notice.

Payment Ownership: All deposits and withdrawals must be made using an account held in the same name as the registered user. Third-party payments are strictly prohibited and will be rejected.

Withdrawal Conditions: Verification is required before any payout is approved. We reserve the right to request additional documentation to verify the source of funds.

5. Bonuses and Promotions

Each promotion we offer is subject to its own specific terms. You can find current offers on our Promotions Page.

Wagering Requirements: Bonus funds are typically subject to "playthrough" or wagering requirements. This means bonus funds must be bet a specific number of times before they can be converted to withdrawable cash.

Bonus Funds vs. Cash: Bonus funds are tracked separately from your cash balance. Typically, cash is utilized before bonus funds are spent.

Betting Limits: While a bonus is active, a maximum bet limit per round may apply. Exceeding this limit may result in the forfeiture of the bonus and any winnings derived from it.

Bonus Abuse: We monitor for patterns of bonus abuse. This includes, but is not limited to, creating multiple accounts to claim the same offer.

6. Game Rules and Fair Play

All games on our platform are powered by certified Random Number Generators (RNG) provided by licensed game suppliers to ensure unbiased and fair outcomes.

Technical Glitches: In the event of a technical failure, network interruption, or system glitch during a game round, the round may be declared void, and the original stake will be refunded to the user's account.

Disputes: Disputed rounds will be investigated based on the logs provided by the game supplier. The supplier's decision is generally final in matters of game outcome.

7. Prohibited Activities

The following activities are strictly forbidden and may lead to immediate account termination and forfeiture of funds:

  • Fraud: Attempting to deceive the platform or other users.
  • Payment Abuse: Initiating chargebacks or using stolen payment methods.
  • Collusion: Working with other players to manipulate game outcomes.
  • Arbitrage: Using hedge betting strategies across different platforms to guarantee a profit.
  • Automation: Using bots, scripts, or any software to automate gameplay.
  • Exploitation: Intentionally exploiting technical glitches or "bugs" for profit.
  • Money Laundering: Using the platform to conceal the origin of illegally obtained funds.

8. Responsible Gambling

We are committed to ensuring that gambling remains a form of entertainment. We provide the following tools to help you manage your play:

  • Deposit limits and session reminders.
  • Cool-off periods for temporary breaks.
  • Self-exclusion for long-term breaks.

Self-Exclusion: Once a self-exclusion period is set, it cannot be cancelled early. We will not accept any requests to reopen the account until the period has expired.

For more details and tools, please visit our Responsible Gaming Page.

9. Intellectual Property

All content, including text, graphics, logos, and software on this website, is the property of hann or its partners and is protected by intellectual property laws.

Users are granted a limited, non-exclusive license to access the site for personal use. You may not reproduce, distribute, or modify any part of the site without express written permission.

10. Availability and Liability

Our services are provided on an "as is" and "as available" basis. We do not guarantee that the site will be uninterrupted or error-free.

Maintenance: The platform may be temporarily unavailable for scheduled maintenance or unexpected technical issues beyond our control.

Obvious Errors: In the event of an obvious error in displayed odds, account balances, or payout calculations, we reserve the right to correct the error and adjust the account accordingly.

11. Suspension and Termination

We reserve the right to suspend or close any account if we suspect a breach of these Terms & Conditions or if we are required to do so by law.

During an investigation, account funds may be temporarily frozen. Upon termination, any remaining legitimate balances will be handled in accordance with our internal security policies and applicable regulations.

12. Data Protection

Your privacy is important to us. We collect and process personal data to provide our services, verify identities, and ensure security.

For a detailed explanation of how we handle your information, please refer to our Privacy Policy.

13. Complaints and Disputes

If you have a concern, we encourage you to use our internal complaint channels first. Please provide your account ID, a clear description of the issue, and any supporting evidence.

Our team will investigate and provide a response within a reasonable timeframe. If a dispute remains unresolved internally, the platform's final decision will be based on the evidence and logs available.

14. Changes to These Terms

These terms are updated periodically to reflect changes in our services or regulatory requirements. All updates are posted on this page. Please check the "Effective Date" at the top of the page to ensure you are reading the latest version.

15. Contact Information

If you have questions regarding these Terms & Conditions or need assistance with your account, please contact our support team through the official channels available on our Support Page.